According to EnergyManagerToday.com, the study, which was released on March 2nd, found that consumers in deregulated energy environments are significantly more engaged, and ultimately more satisfied, with their energy suppliers. One of the recurring themes was that electricity and energy suppliers in deregulated market “had a far better reputation than those in regulated markets.” In a study that surveyed over 1,000 U.S. utility ratepayers, about 68% of those in deregulated markets said they were satisfied with their providers, compared to just 51% in regulated markets. Similarly, if predictability and consistency are important to you, then deregulation is right for you, too. Approximately 62% of consumers whose energy suppliers competed in a deregulated environment knew…
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